Who we are

ERC Pathlight is an innovative, rapidly growing clinical leader in the behavioral health sector. Founded in 2008 by pre-eminent psychiatrists and psychologists in the eating disorder space, ERC Pathlight now treats over 6,000 patients per year, operates more than 30 facilities in 7 states and delivers tele-healthcare to patients nationally. We offer the most comprehensive treatment program in the country for patients who struggle with eating disorders, mood and anxiety and trauma-related disorders.

How you’ll serve our patients

The neuromodulation technician will provide patient care utilizing a breakthrough treatment modality for treating depression, Transcranial Magnetic Stimulation, or TMS therapy. This person will provide TMS under the supervision of the treating psychiatrist, neuromodulation medical director, and neuromodulation services clinical manager. The neuromodulation technician will also perform the following administrative tasks, but not limited to, HIPAA and paper chart compliance, collection of intake paperwork, charting of clinical notes, tracking of clinical and billing data, working on collecting necessary clinical information for insurance authorizations, scheduling patient appointments, and coordination with medical providers and clinical teams.

You will serve patients daily in a multitude of ways:

• Operate and deliver TMS treatments, under the supervision of a physician, according to specific protocols set up the TMS manufacturer and monitor all aspects of the treatment sessions for patient comfort and accuracy.

• Provide excellent patient care and treat patients with compassion while developing trust and rapport. Monitor patient during treatment for abnormal reactions. Monitor and report changes in patient symptoms or behavior to neuromodulation leadership and TMS provider. Troubleshoot and resolve issues with patients’ comfort, coil contact, and TMS set up through treatment under the direction of physician's standing order. This includes basic troubleshooting of MagVenture (TMS machine manufacturer) equipment.

• Provision and collection of all paperwork and documents set by neuromodulation leadership for operations while maintaining HIPAA compliance with all paper records (intake paperwork, clinical notes, consent forms, medical records, etc.). This includes chart auditing.

• Scheduling of patient appointments while coordinating with ERC/Pathlight clinical teams and programs to prevent disruptions in TMS treatments and ERCP programming. Scheduling includes working with TMS providers and their availability to schedule initial appointments (TMS evaluations and mappings) that require a TMS provider.

• Under the guidance of neuromodulation services clinical manager and supervisor, work on the collection of necessary medical records needed for insurance authorization. This can include sending ROIs and communication with other treatment facilities, providers offices, pharmacies, etc. to receive required medical records needed for authorization.

• Data collection of treatments, billing, and clinical data (surveys).

Must haves

• High School Diploma or Associate's degree

• CPR Certification Required

• TMS Certification Required. (If not obtainined already, the clinic will provide)

Bonus Qualities

• Bachelor's degree Preferred

• 1 year experience in patient care in a mental health setting Preferred

• Experience and understanding of prior authorization processes Preferred

• Experience in working with Transcranial Magnetic Stimulation (TMS) Preferred

How we invest in you

Every role at ERC Pathlight is essential to delivering the high-quality care we promise to our patients. This means that from day one, we’re here to support your role by offering ongoing training and continuing education opportunities as well as support to achieve internal growth.

What we offer

Healthy organizations value the mental wellness of their teams, and we understand that the professionals who work for us are not immune to their own mental health conditions. In the same way we observe and guide our patients, we take the same consideration for our employees when building our benefits packages and healthcare offerings. We offer competitive pay, comprehensive benefit plans, Generous Paid Time Off, 401(K) with company match and tuition reimbursement.

Compensation starting range for the Neuromodulation Technician role is $22.26 to $27.56. Ranges are based upon market expectations and are dependent upon candidate experience.

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