Who we are:

With over 30 locations throughout the U.S. and treatment options available virtually, ERC Pathlight meets patients where they’re at to offer innovative, compassionate, and comprehensive treatment for eating disorders, as well as mood, anxiety, and trauma-related disorders.

We were founded in 2008 by pre-eminent psychiatrists and psychologists and treat 6,000+ patients per year. With the critical need for mental health care and eating disorder treatment, especially during the Covid-19 pandemic, we’re looking for passionate and qualified professionals who will live out our mission to help save the lives of our patients.

What you’ll be doing:

The People Services Generalist serves as a key resource for the People Team, teammates and managers, providing HR support, analytics and guidance across various HR functions. This role is responsible for handling HR inquiries, managing electronic personnel files, supporting HR operations and data collection, ensuring compliance with employment laws and company policies, and supporting employee relations matters. The People Services Generalist is responsible for analyzing data, reporting trends, and making recommendations and process improvements. They will participate or lead cross-functional projects to enhance HR service delivery and efficiency.

Essential Duties & Responsibilities:

HR Service Delivery & Case Management

• Respond to and resolve all teammate inquiries and concerns that come through the HR Inbox by partnering with or escalating to the appropriate teams (Total Rewards, Talent Acquisition, People Business Partners, Compliance) when necessary.
• Provide guidance and support in response to teammate and manager HR inquiries.
• Utilize a HR case management system (HR Aquity) to track, manage, and resolve incoming requests efficiently.
• Analyze data from multiple sources, report trends, and recommend and develop process improvements or additional training resources.

HR Operations & Data Management

• Process and audit all HRIS transactions through UKG including terminations, promotions, status changes, etc.
• Maintain all electronic teammate personnel files and ensure files are compliant and survey ready.
• Prepare teammate separation notices and related documentation, and monitor exit surveys.